Solution Delivery April 30, 2008
Posted by Coolguy in IT Career, Service Delivery.Tags: Delivery Management, Management, Service Delivery, Solution Delivery
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Solution Delivery is high level management function which leverages people, processes and technologies to ensure successful project/product delivery.
Key skills required to succeed in a Delivery Management role are:
- Collaboratively working on end-to-end solutions
- Client relationship,satisfaction and value management
- Communication management
- Quality management
- Scope and expectation management
- Vendor and procurement management
- Time and cost management
- Process Management
- Risk management
- Metrics management
- Leadership
- Taking initiative
- Strategic thinking
- Innovation skills
- Technical experience
- Web experience (if relevant for the role)
- People management
Here is a good article on the skills sets.
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