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Technical Skills for Service Delivery May 14, 2008

Posted by Coolguy in Service Delivery.

There are some of the technical skills needed for successful service delivery role.

  • Experience with multiple SDLC models
  • Understanding of IT Infrastructure and Knowledge of Networking concepts
  • Hands-on experience in multiple stages of software development
    • Experience and certifications in Project Management and frameworks (PRINCE2, PMP)
    • Development experience across range of projects/platforms and technologies
    • Business analysis experience
    • Understanding of Software design, architecture and estimation
  • Practical knowledge of IT Standards. Six Sigma, COBiT
  • IT Security concepts


1. Solution Delivery « Executive in wait - May 14, 2008

[…] Technical experience […]

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