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Solution Delivery April 30, 2008

Posted by Coolguy in IT Career, Service Delivery.
Tags: , , ,
3 comments

Solution Delivery is high level management function which leverages people, processes and technologies to ensure successful project/product delivery.

Key skills required to succeed in a Delivery Management role are:

  1. Collaboratively working on end-to-end solutions
  2. Client relationship,satisfaction and value management
  3. Communication management
  4. Quality management
  5. Scope and expectation management
  6. Vendor and procurement management
  7. Time and cost management
  8. Process Management
  9. Risk management
  10. Metrics management
  11. Leadership
  12. Taking initiative
  13. Strategic thinking
  14. Innovation skills
  15. Technical experience
  16. Web experience (if relevant for the role)
  17. People management

Here is a good article on the skills sets.

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