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Solution Delivery April 30, 2008

Posted by Coolguy in IT Career, Service Delivery.
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Solution Delivery is high level management function which leverages people, processes and technologies to ensure successful project/product delivery.

Key skills required to succeed in a Delivery Management role are:

  1. Collaboratively working on end-to-end solutions
  2. Client relationship,satisfaction and value management
  3. Communication management
  4. Quality management
  5. Scope and expectation management
  6. Vendor and procurement management
  7. Time and cost management
  8. Process Management
  9. Risk management
  10. Metrics management
  11. Leadership
  12. Taking initiative
  13. Strategic thinking
  14. Innovation skills
  15. Technical experience
  16. Web experience (if relevant for the role)
  17. People management

Here is a good article on the skills sets.

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Comments»

1. Scope management « Executive in wait - May 12, 2008

[…] May 12, 2008 Inputs Project scope management is one of the key knowledge areas addressed by PMP. Its also a key skills for successful solution delivery […]

2. Metrics Management « Executive in wait - May 12, 2008

[…] of any internal service delivery organization. Metrics management is also key skills to successful Solution Delivery role. Posted by Coolguy Filed in […]

3. Technical Experience « Executive in wait - May 14, 2008

[…] 14, 2008 There are some of the technical skills needed for successful service delivery […]


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