DMAIC

Stands for:

• Define: State the goals. Can include customer requirements, available resources, benefits, process maps etc.
• Measure : Measure the impact t of the problem in terms of defects, missed opportunities and affected areas.
• Analyze: Analyze the data using data analysis tools like Histograms, Pareto charts etc
• Improve: Test various solutions to improve the root cause of the problem. Plan for full scale implementation if pilots show positive effect on the root cause.
• Control: Create detailed control plans to maintain the levels of quality achieved in impr0ve phase. Communicate the results.

DMAIC is used when a problem can be resolved by improving and existing process or when you need a new process.