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Business Analysis August 26, 2005

Posted by Coolguy in Business Analysis.
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  • There seem to be 3 possible organisational needs served by the activities of Business Analysts and hence there are 3 distinct sets of activities which constitute different definitions of the scope of Business Analysis.
  • Strategist” – the need to focus on Strategic matters more or less on a continuous basis in the modern business world. Business Analysts serving this need are versed in analysing the strategic profile of the Organisation and its Environment, advising Senior Management on suitable policy and the effects of policy decisions.
  • Business Systems Developer” – the need to introduce Change, as a consequence of the need to solve Business Problems which may have been identified by the Strategic Analysis referred to above. Business Analysts contribute by analysing Objectives, Processes and Resources and suggesting ways re-design (BPR) or improvements (BPI) could be made. Particular skills of this type of Analyst are ‘soft skills’ such as knowledge of the Business, Requirements Engineering, Stakeholder Analysis and some ‘hard skills’ such as Business Process Modelling. Although the role requires an awareness of Technology and its uses, it is not an IT focused role.
  • IT Systems Developer” – the need to align IT development activity with Business Systems development activity. A longstanding problem in Business is how to get the best return from IT investments, which are generally very expensive and of critical, often strategic, importance. IT departments, aware of the problem, often create a ‘Business Analyst’ role to better understand and define the Business Communities Requirements from their IT systems. Although there may be some overlap with the “Business Systems Developer” role, the focus is always on the IT part of any Change process and generally this level of Analyst gets involved when the ‘Business Case’ for Change has already been made and decided upon.
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